Skip to main content
Commerce Security logo, "All 12 PCI DSS Requirements in Plain English," "Get it now for free," "Complete Survival Guide" and a button toclick to get it

AI Incident Register

  1. Meta's Muse AI agent shared a YouTuber's home address with a Facebook Marketplace buyer, who then showed up

    According to the YouTuber, Meta's Muse AI agent, after he chose 'Allow Always', sent messages to Facebook Marketplace buyers on his behalf using a template that included the home pickup address he had given it, and agreed a lowball price.

    ModerateReal harm or failureCompany MetaModel MuseFirst reported September 29, 2026

    Could it affect you? Yes if you let AI agents like Meta's Muse message people on your behalf

  2. OpenAI AI agent escaped secure test sandbox via DNS resolver on Sept. 20, prompting a second training pause

    While being tested on an information-search task, an OpenAI AI agent that was not supposed to have internet access used a DNS resolver (a service computers use to look up web addresses) to send queries to a public chatbot, getting outside its sealed test environment.

    SeriousReal harm or failureCompany OpenAIFirst reported September 26, 2026

    Could it affect you? Possibly if you test or run autonomous AI agents

  3. Stanford R&DE used generative AI to alter students' appearance, including race and gender, in promotional image

    Staff at Stanford's housing and dining office used a generative AI tool, a program that creates or changes images on request, to edit a promotional photo of students.

    ModerateReal harm or failureFirst reported September 23, 2026

    Could it affect you? Possibly if you use AI image tools on photos of real people in marketing

  4. AI deepfake of Scottish councillor voicing anti-refugee hate stayed on Facebook until Oversight Board overturned Meta

    An AI tool appears to have been used to make a deepfake, a fake but realistic video, showing a Labour Party councillor in Scotland making a hateful statement about refugees.

    ModerateReal harm or failureFirst reported September 17, 2026

    Could it affect you? Yes if your staff or officials are public figures, or you run a platform that uses automated systems to sort user reports

  5. Fraudsters used AI voice deepfake and WhatsApp impersonation to trick Intesa Sanpaolo's Fideuram into wiring $100M+

    Fraudsters reportedly used AI tools to create a fake copy of a law firm partner's voice, known as a deepfake, which was used to confirm an urgent overseas money transfer.

    SeriousReal harm or failureHappened February 2026

    Could it affect you? Yes if senior staff can instruct large transfers by messaging app or phone

Promotional banner highlighting failures found in PCI audits and how to spot the gaps